1 Age Verification & Delivery Mandate

• Legal Drinking Age: Buyer certifies that they are twenty-one (21) years of age or older, and understands that the purchase, receipt, or distribution of alcohol to anyone under 21 is strictly prohibited by law.
• Adult Signature Required: Buyer acknowledges that an authorized adult (21+) must be physically present to provide valid photo identification and sign for the package upon delivery.
• No P.O. Boxes: Deliveries to USPS P.O. Boxes, APO/FPO addresses, or unstaffed drop-boxes are legally prohibited.

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2 Shipping Schedules & Transit Management

• Fulfillment Directive: Unless the Buyer chooses “Hold Until Cooler Weather” or “Ship on a Specific Date” at checkout, the Buyer instructs us to ship the order at the earliest available shipping window, according to the Standard Shipping Schedule below.
• Standard Shipping Schedule: To prevent delicate inventory from sitting in un-refrigerated transit hubs over weekends, standard shipping dispatches are limited to:
  • FedEx Ground: Monday and Tuesday only (for transits exceeding 3 days).
  • FedEx 2-Day Air: Monday through Wednesday.
  • FedEx Overnight & Florida Local: Monday through Thursday.
• Buyer-Selected Ship Dates: If the Buyer selects a specific ship date at checkout, including a Thursday or Friday, we will ship on the date selected. The Buyer assumes all risk of delays and temperature exposure if the package sits in transit over a weekend. Friday shipments require confirmation that Saturday delivery is supported at the delivery address.
• Weather-Related Delays: Cult Wines International LLC reserves the absolute right to enforce a mandatory shipping hold during imminent or ongoing extreme weather events (such as heatwaves, hurricanes, or winter freezes) to safeguard the physical viability of the wine.

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3 Allocation of Risk and Damage Exclusions

• Thermal Exposure Disclaimer: Because the Buyer maintains total control over when the wine is shipped, Cult Wines International LLC assumes absolutely no liability for transit-related thermal damage, wine spoilage, cork pushing, or weeping. If the weather is unfavorable, the Buyer assumes all climate risks unless they request a complimentary weather hold.
• Shipping Insurance Limitations: Third-party shipping insurance covers strictly total carrier loss, theft, or physical bottle breakage (shattered glass). It does not cover transit delays, weather exposure, oxidation, or cosmetic label/capsule damage.
• Tamper-Evident Packaging: All shipments are sealed with specialized security tape. If the tape appears cut, torn, or compromised upon arrival, the Buyer must refuse the package immediately, instruct the carrier to mark it as “Refused Due to Tampering,” and notify us within twenty-four (24) hours. Once a package is signed for, the chain of custody is legally complete, and liability for the contents of the sealed package terminates.

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4 Jurisdiction, Compliance, and Fraud Prevention

• Passage of Title & Place of Sale: Absolute ownership, title, and risk of loss pass entirely to the Buyer within the State of Florida at the exact moment payment is processed. The Buyer represents that they are compliant with all local, state, and international liquor laws regarding importation, licenses, and quantities, and authorizes Cult Wines International LLC to act solely as their service agent in arranging logistics.
• Fraud & Order Cancellation: Cult Wines International LLC reserves the right to cancel and fully refund any order at our sole discretion. Due to issues with credit card fraud, if your billing and shipping addresses do not match, you must check out with Apple Pay, Google Pay, or PayPal, or your order may be canceled. You may also be required to submit proof of identity prior to shipment.
• International Shipments: International Buyers assume full responsibility for all local customs, broker fees, excise taxes, and import duties. If a package is rejected, abandoned, or delayed by customs due to tax non-payment, no refunds will be issued.

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5 Product Integrity, Storage, and Authenticity Guarantee

• Vintage Wine Quality Disclaimer: Wine is an organic, living commodity that changes naturally over time. Cult Wines International LLC provides accurate physical assessments but cannot guarantee cork structural integrity, liquid quality, or the peak drinking window of older vintages. Cork crumbling or natural oxidation are inherent risks assumed entirely by the Buyer in the rare wine trade.
• Corked (TCA) Bottles: TCA cannot be detected in a sealed bottle. Corked bottles cannot be returned, refunded, or replaced, except recent vintages still covered by our distributor’s guarantee.
• Return Window: Return requests must be submitted in writing within three (3) days of delivery and authorized. Authorized returns must be tendered to FedEx within seven (7) days of delivery.
• Summer Returns: No returns are accepted on wine shipped by Ground or Economy methods between May 1 and October 31.
• Restocking and Abandonment Fees: The Buyer agrees to the strict return parameters and storage schedules outlined in our full policy page, including the 25% restocking fee covering product devaluation due to address errors, and total forfeiture for unretrieved warehouse abandonment.
• Storage: Purchased wine is held free of charge for up to six (6) months from purchase. Storage fees apply after that, as listed on our full policy page.
• Premium Authenticity Guarantee: Every single vintage bottle in our inventory undergoes a rigorous, multi-point physical and structural inspection to verify its provenance before being offered for sale. In the highly exceptional event that a bottle is definitively proven to be non-authentic by a mutually agreed independent expert, Cult Wines International LLC will immediately issue a full refund of the original purchase price upon its safe return. Our total liability is strictly limited to this original purchase price; consequential damages or future market appreciation claims are explicitly excluded.
• Promotional Emails: We may occasionally email you promotions (typically 3–4 times per year). You can unsubscribe at any time.

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6 Privacy

• What We Collect: When you place an order or contact us, we collect your name, billing and shipping addresses, email address, phone number, and order details. We never see or store your full card number; payment is handled by the payment provider you choose at checkout.
• How We Use It: To process and ship your order, verify age and prevent fraud, provide customer service, keep the records required for tax and alcohol-shipping laws, and send occasional promotional emails.
• Who We Share It With: Only those needed to complete your order: the shipping carrier (FedEx), your chosen payment provider, and our email service for order and promotional emails. We do not sell your personal information.
• Cookies & Analytics: Like most websites, we use cookies to keep your cart working, and analytics and advertising tools to understand how visitors use our site and to measure our advertising. These tools collect browsing information such as pages visited, device and browser type, and general location. You can block or delete cookies in your browser settings.
• Security: Our site uses encrypted (HTTPS) connections and security tools that help block fraud and spam.
• Your Choices: You can unsubscribe from promotional emails at any time. To ask what information we hold about you, or to have it corrected or deleted (except records we are required by law to keep), email cellar@cultwinesintl.com.
• Adults Only: This site is intended only for adults 21 and older. We do not knowingly collect information from anyone under 21.