Cult Wines International

Shipping, Returns & Policies

Shipping Map

The following map provides the estimated time of delivery for our standard FedEx GROUND shipments.
2 day and overnight shipping options are readily available at checkout.


 

Shipping Policies

The purchase of alcohol by persons under the age of 21 is prohibited by law. By placing an order with Cult Wines International, LLC, you represent that you are at least 21 years of age.

  • Verification: We reserve the right to verify proof of age prior to shipment.

  • Right to cancel: We reserve the right to cancel any order. If your billing and shipping addresses do not match, we may require additional proof of identity.

  • Adult Signature Required: All wine deliveries require the signature of an adult (21+) upon arrival.

  • PO Boxes: Wine cannot be shipped to PO Box addresses.

We typically process orders within 24 hours. To maintain the integrity of your wine, we utilize a strategic shipping schedule:

  • Shipping Carrier: All wine is shipped via FedEx (Your choice of Ground, 2-Day Air, or Overnight – chosen at checkout).

  • Weekend Precautions: To prevent wine from sitting in transit facilities over weekends, orders placed Wednesday through Friday are generally held until the following Monday.

  • Florida & Expedited Orders: Local Florida orders and expedited shipments may ship on Thursdays at our discretion.

  • Friday Shipments: Friday shipping is only available upon request and requires confirmation that Saturday delivery is supported at your address.

  • Weather Holds: We reserve the right to delay shipments during extreme weather events (e.g., heat waves, blizzards, or hurricanes) to protect the product.

Security Sealing and Buyer Obligation. To guarantee the chain of custody, all wine shipments from Cult Wines International are securely sealed using specialized, tamper-resistant and tamper-evident security tape.

Mandatory Delivery Inspection. The buyer (or their authorized representative) is strictly required to physically inspect the condition of the exterior packaging and the security tape at the exact moment of delivery and prior to signing the carrier’s release.

  • If the Security Tape Appears Compromised: If the tamper-resistant tape appears cut, torn, peeled, or otherwise altered or damaged, you must refuse the shipment. Instruct the carrier to note the package as “Refused Due to Damage/Tampering” and return it to the sender. Please contact Cult Wines International within twenty-four (24) hours of refusal to report the incident.

Transfer and Termination of Liability. Once a shipment is accepted and signed for—whether by the buyer, a family member, a corporate representative, or a property/building concierge—the chain of custody is deemed legally complete. Cult Wines International, LLC absolutely cannot assume liability, nor issue refunds or replacements, for any claims of missing, altered, damaged-in-transit, or tampered contents discovered after a package has been accepted from the carrier.

This section applies to the contents of a sealed package. If we shipped the wrong bottle or vintage, or the wine arrived in a condition materially different from its listing,  see our Return Policy below.

  • State Restrictions: Due to current regulations, we cannot ship to:

    • ALABAMA, ARKANSAS, DELAWARE, ILLINOIS, KENTUCKY, MICHIGAN, MISSISSIPPI, OKLAHOMA, PENNSYLVANIA, SOUTH DAKOTA AND UTAH

  • Cancellations: Orders placed for delivery to the states listed above will be canceled and refunded automatically.

All wines are not created equal. The age of the wine, alcohol content, tannin content and acidity profile all can contribute to the robustness of a wine during temperature fluctuations. As a general rule, younger wines can withstand a bit more abuse than older wines. Wines with higher alcohol, tannin and acidity are also more robust. However all wines can get damaged from improper temperature storage. When shipping, we use either Styrofoam wine shipping boxes or inflatable chamber shippers to mitigate temperature damage, as these packages have been proven to keep wine at a steady temperature for a longer period of time than cardboard or pulp shippers. However it is important to know the science and the actual temperatures and times that can create an issue. 

HEAT: Science shows that from 75-80° Fahrenheit, wine can withstand 2-3 days in transit, especially in appropriate packaging. At 80-85° Fahrenheit the time window drops to 12-24 hours. If temperatures are 85-90° Fahrenheit, the time window for shipping without cool packs is 5-8 hours before damage occurs, and only 1-2 hours if using a pulp or cardboard shipper. With cool packs and overnight shipping, the safety of the wine is much more protected. So please keep these times in mind when choosing your shipping method and time of the year to ship. 

COLD: Wine is not water, which is a good thing. The alcohol in wine allows it to withstand colder temperatures than 32° Fahrenheit. At 15% alcohol, wine will freeze at 20° Fahrenheit. For every 1% alcohol up or down, wine will freeze at that same interval. For instance, wine at 17% alcohol would freeze at 18° Fahrenheit. Wine at 13% alcohol will freeze at 22° Fahrenheit. When wine freezes, it expands and can push the cork (either partially or fully) out of the bottle. Low temperatures can also influence an increase of tartrate crystals to form inside the wine (wine diamonds). Again, the use of Styrofoam or inflatable chamber wine shippers insulates and mitigates the risk of wine freezing, but it can be a real problem during blizzards when all common carriers stop operating and wine sits in trucks and warehouses for days without movement. If we can see it coming, we will purposefully delay the shipment of wines during blizzards, but it’s important that you, as the Buyer, understand this risk and plan your shipment accordingly.

Moving Forward with Shipping in Summer Months:

Our Recommendation

Our standing recommendation is simple: Wine travels best in cool weather, and we would rather hold your order than send it during the summer. Weather holds are free for up to six months. When the weather cools, we will reach out and set a mutually agreeable shipping time.

However, if you need your wine sooner, we can ship at your request. Cool packs and expedited or overnight shipping options are available at checkout. These choices substantially reduce but do not eliminate the risk. That choice is yours to make, and we will arrange it gladly. Please understand that shipments released in the summer travel at the buyer’s risk.

Holds on Shipping during Summer Months or Freezing Temperatures:

Please understand that wine spoilage, leakage or cork pushing during transit due to heat or freezing is NOT our liability. This is because you have a choice as to when we ship.

If you have purchased wine but are worried about heat spoilage or freezing temperatures, simply let us put the order on hold, and we will ship when the weather is suitable.

We will hold shipment of your order when requested, and keep your wine stored in our cellars until the weather is suitable for wine shipment. To hold your order, simply select one of the “Weather Hold” options during checkout. When the weather cools, we will reach out and set a mutually agreeable shipping time. We will hold your wine free of charge for up to 6 months from purchase.  After 6 months, storage fees will apply. For more details, please read the “Storage Fees” section below.

International wine shipments are available for many countries. Wines will be sent with an expedited international shipping method and usually will only take 3-5 days for delivery. However, international shipments can be subject to customs or weather delays. Additionally, some countries require import taxes to be paid before customs will release the package. The Buyer is fully responsible for the cost of any taxes or duties imposed on the package. It is important for you, as the Buyer, to know if your country legally allows the importation of wine and how much it will cost for the import fees. Some countries have very expensive customs taxes. Canada, for instance, can charge up to 102% of the wine’s value as import taxes at the border. You must include an accurate email address and phone number with international orders so that the customs broker may contact you to collect import fees.

Please note that if you refuse to pay the import duties (or the Broker cannot contact you) and the wines are sent back to us, we will not refund the shipping costs of the wine. Additionally, if the wines have been held in improper climate conditions during the customs delay, and the wines are sent back, no refunds will be given.

Countries which we can send wine are as follows:

Asia: Hong Kong, Japan, Macau, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand & U.A.E.
Europe: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, England & United Kingdom, France, Finland, Germany, Greece, Hungary, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, & The Netherlands.
Others: Bahamas, Canada, Dominican Republic, Mexico, Puerto Rico, South Africa, Australia & New Zealand.

However, it is important to mention that each country has its own set of rules. For example, Sweden allows only up to 1 liter of sparkling wine per shipment or 2 liters of still wine. So if you purchase more bottles than what is allowed per shipment, we may have to make multiple shipments in multiple boxes. In such a case, additional shipping charges will apply and will be charged to you before shipping.

If you would like to ship to a country not listed: Cult Wines International will NOT be held liable for seizure of the package in customs. Refunds will not be given. If the package is returned to us, any shipping costs or return shipping costs will be deducted from any refunds given to the buyer.

If you are International Buyer, once you have paid for this item you are agreeing to these terms. If you have not yet paid or the item has not yet shipped, and you wish to cancel the transaction, please don’t hesitate to contact us.

Assumption of Transit Risk. Cult Wines International, LLC utilizes premier logistical networks and professional packaging materials to ensure your inventory is handled with care. However, because transit conditions are entirely beyond our control, Cult Wines International, LLC holds absolutely no liability for wine spoilage, cork failure, thermal damage, or leakage occurring in transit, regardless of the date of purchase, destination climate, or selected shipping method.

Understanding Thermal Expansion. Wine is highly sensitive to ambient temperature fluctuations. Exposure to heat during transit—particularly during summer months or when shipping to warmer microclimates—can cause the liquid within the bottle to undergo natural thermal expansion. This expansion can temporarily force liquid past the cork, resulting in minor weeping or slight leakage. Short-term exposure of this nature is a common logistical reality in the rare wine trade, typically does not impact the structural integrity or quality of the wine, and does not constitute a defect. Consequently, transit-related weeping, minor leakage, or cosmetic capsule/label disruption shall not entitle the buyer to a refund, return, or credit.

Complimentary Weather Holds. If you have finalized a purchase but are concerned about extreme seasonal temperatures (including summer heatwaves or winter freezing risks), we strongly advise utilizing our complimentary weather hold service. Upon your request, we will securely cellar your order in our climate-controlled facility at no additional charge for up to 6 months and defer shipment until weather conditions are mutually deemed safe.

Limitations of Shipping Insurance. Our packages come standard with third-party shipping insurance. However, please note that this third-party shipping insurance provides coverage strictly for total carrier loss, theft, or overt physical breakage (shattered glass) during transit. Shipping insurance does not cover transit-related weather damage, cork failure, oxidation, temperature exposure, or cosmetic degradation.

By electing to ship during unfavorable weather windows, the buyer explicitly assumes all climate-related risks.

Some buyers do not know how to drink older wines, and in turn end up having a bad experience for no reason other than lack of knowledge. If you purchase a bottle 20 year old or older, please check out these 7 tips for enjoyment:

1. Keep in mind that the lower the fill level is of the wine inside the bottle, the greater chance the wine has oxidized. This is not a rule but rather a calculated risk. A wine at base neck or greater has basically no risk of oxidization. A wine right at halfway mid-shoulder has a 35-40% chance of being oxidized. Below that, the risk keeps increasing further. Keep this in mind when purchasing. 

2. Older wines have natural sediment in them that accumulates with age. These are tannins which precipitate out of the wine over time. The color of the wine will slowly fade from purple to brick red or even orange as the tannins accumulate and lump together to form the sediment. This sediment can be bitter when consumed but is harmless to health. However, for the best drinking experience, it is a good idea to drink sediment-free wine. Allow all vintage wines to stand upright for several days and even sometimes a few weeks if the wine has very fine sediments (as in older Burgundy or Champagne). Once the wine is clear you can proceed to uncork and decant the wine. Keep in mind the final drinking place of the wine and keep the wine there until it settles. If you bring an old wine with you to a friend’s house or a restaurant with plans of drinking it that evening, you will disturb the sediments and make the wine impossible to properly decant.

3. Do not use a standard corkscrew as older wines have corks which will easily break during extraction. Purchase an ah-so or better yet a Durand. We have pulled out corks whole from 1945 bottles with a Durand. 

4. Properly decant the wine. Purchase a decanter if you don’t have one. We won’t go into too much detail about decanting. There are many great videos on YouTube which will show you how to properly decant vintage wine. However the idea of decanting is to gradually pour the wine into a different container while leaving (and without disturbing) the sediment in the original bottle. A small amount of wine will be left in the original bottle which is full of sediment and is typically discarded. The decanter can now be swirled, handed around and poured without risk of sediment issues.

5. Allow the wine to breathe. Older wines require less breathing time than younger wines, but still typically need about 25-30 minutes for best aromas and flavor. These wines have been cooped up in an enclosed container for many years and often can have a musty smell upon freshly opening. This will usually go away upon breathing. 

6. Do not expect old wines to taste like better versions of young wines. Older wines often taste completely different to their younger counterparts. They lose their fruity qualities and their secondary complexities increase. More earthy notes and minerality is to be expected. Most often the bouquet of wine improves over time, imparting a smooth, rich flavor without the bitterness of a younger wine. However its intensity decreases and the wine feels lighter and thinner in the mouth. To many people these qualities are highly desirable, however there are many people who prefer younger wines also. So simply don’t assume you’ll enjoy an old wine more than a younger one.

7. Not all wines get better with age. Bold, higher-end red wines, complex whites and dessert wines are the ones to benefit most greatly from age. Varietals which typically get better with age are as follows: 

Riesling: A good Riesling can improve, growing rounder in flavor, virtually forever. 

Cabernet Sauvignon: Bordeaux, California, and many other places produce Cabs with the bold richness needed to age well. However not all Cabs will develop delicious secondary and tertiary flavors. This is dependent on the structure, tannins, and richness of fruit needed to hold up to years of aging. Typically the higher-end Cabs are designed this way. Budget Cabs aren’t typically suitable for aging over 15-20 years. 

Chardonnay: This depends on acidity greatly. A rich, buttery Chardonnay won’t have the structure necessary to age well and will fall apart within 5-7 years. Higher acidity Chardonnays with rich mineral tastes can very well improve with aging. Namely higher-end French White Burgundies.

Sauternes: Some of the longest lived non-fortified wines in the world. The combination of sugar and alcohol give these wines an almost immortal lifespan and the complexities they can develop are endless.

Fortified wine: Similar to Sauternes but even higher in alcohol and an extremely low chance of oxidization. Port, Madeira and the like age wonderfully because their high quantities of sugar and alcohol act to slow down the aging process, meaning that they can open well after even hundreds of years. Typically you can open the bottle, pour a glass and go back to the bottle months later to have another sip with the wine being completely unharmed.

Pinot Noir: This is greatly variable depending on the level of Pinot. Budget Pinot tastes great and there’s no need to hang onto it longer than 5-7 years. However many experts hold that a well-aged Pinot is the holy grail of the wine world. High end French Burgundies like Romanee Conti are considered a travesty if opened too young as their flavors can evolve unlike anything else in the wine world.

Syrah: Most Syrahs age well, but only up to a limit–about 15 years. 

Merlot: Merlot is a very forgiving wine when it comes to age. Many bottles can taste great young, however they can still benefit from some time in the cellar. Higher end Merlot like Petrus is well known for aging gracefully and beautifully.

Zinfandel: Like Cabernet Sauvignon, many Zinfandels have the potential to age to greatness. 

Old Italian wines: Some varietals like Chianti do not benefit much from aging. Barolo is one of the world’s greatest age-worthy wines. Brunello and Super-Tuscans are also excellent wines for aging. Italian wines from the 50s and 60s age well because they were made by farmers with primitive equipment. Their wines ended up very high in tannins, making them perfect aging candidates. 

Provenance Guarantee & Disclaimer

Provenance is the history of a wine’s ownership, storage, and custody. To the serious collector, an unbroken chain of custody is a crucial factor in establishing integrity.

At Cult Wines International, LLC, we do not merely trade in fine wine; we act as vigilant stewards of its history. Every bottle we offer has been vetted, authenticated, and handled to the highest standards in the trade, and we guarantee it arrives in the condition represented in its listing.

Sourcing & Acquisition

We source selectively and only through established trade relationships built over many years in the business — including distributors specializing in back vintages and direct-import allocations. We evaluate what we are offered before we accept it, and we decline what we cannot stand behind. Bottles which do not meet our standards are rejected, discarded, or listed separately at a substantial discount with fully disclosed condition notes.

Comprehensive Multi-Point Authentication

Before any bottle enters our inventory, it undergoes an exhaustive, hands-on physical inspection. Our evaluation combines traditional expertise with modern forensic tools to verify authenticity and to scrutinize for signs of improper storage. We examine capsule, cork seating, label integrity, fill level, authentication inks/codes, wine color and clarity, among other markers.

Transparency

Where other merchants merely use stock photos and condition notes in the abstract, we provide actual photographs. Every bottle is individually photographed as it sits in our inventory, and the bottle you see is the bottle you receive (or one materially identical to it for multiple-bottle listings). You can judge the fill, the capsule and the label with your own eyes rather than relying on industry terminology that is sometimes open to interpretation.

Alongside the photographs, we disclose in writing additional descriptors not immediately obvious or visible: seepage, cork movement, label or capsule damage, sediment, and anything else worth knowing. 

Climate-Controlled Stewardship

Fine wine requires absolute stability. From the moment an acquisition arrives at our facility, it is transferred to our secure, state-of-the-art cellar, strictly maintained at optimum conditions for temperature, humidity, UV light and vibration. We have no storefront and no walk-in customers who would move or handle the bottles in any way. Nothing is disturbed between inspection and shipping.

Our Commitment to You

We guarantee the authenticity of every bottle we sell, the conditions under which we have held it, and the accuracy of every photograph and condition note on its listing.

If a bottle arrives in a condition other than what we have represented, we want to hear from you.

Should you open a wine purchased from us within 90 days and find it shows clear signs of damage due to improper storage predating your purchase, re-cork the bottle with the remaining wine inside and contact us. We will look at it seriously and work with you toward a fair resolution. This commitment applies to wines stored appropriately from the moment they arrive, and shipped under appropriate climate conditions. It does not extend to thermal damage on shipments released against our seasonal shipping recommendations.

Wine is alive inside the bottle and changes over time. Not all corks are created equal, and they age differently. Cult Wines International, LLC therefore cannot guarantee the condition of the cork or the quality of the wine inside the bottle, nor can we guarantee when a wine’s peak drinking window falls. Older wines may be past their peak when you open them.

Corks from older vintages may break or crumble on extraction. This is normal in wines over twenty years of age, and we recommend using a Durand — a two-part corkscrew designed specifically for fragile corks.

There is an inherent risk in collecting vintage wine. You may open a bottle and have one of the great experiences of your life. You may open a similar bottle and find it past its prime or oxidized. That uncertainty is part of what makes these wines worth pursuing.

TCA Disclaimer

A “corked” wine is one affected by TCA (2,4,6-trichloroanisole), a harmless compound that can taint natural cork and impart a musty, cardboard-like aroma to the wine.

TCA is undetectable from the outside of a sealed bottle, even under the most rigorous forensic inspection, and it is an inherent risk of drinking wines closed with natural cork. While we guarantee the authenticity and provenance of every bottle we sell, we cannot accept returns, offer refunds, or provide replacements for corked bottles, except on recent vintages still covered by our distributor’s guarantee.

If you do encounter a corked bottle, there is an old but proven method that can mitigate the aroma. Take a clean sheet of polyethylene plastic wrap, wad it into a loose ball, place it in a pitcher, and pour the tainted wine over it. Swirl gently for five to ten minutes. The plastic absorbs some of the TCA molecules.

Return Policies & Storage Fees

Standard Return Window and Condition Requirements. All returns require prior written authorization; please email us before sending anything back. We accept returns when we have shipped the wrong bottle, or when a wine arrives in a condition materially different from the notes and photographs on its listing. Any other return is granted at our discretion and is subject to a twenty-five percent (25%) restocking fee. Requests must be submitted in writing within three (3) calendar days of the carrier’s recorded delivery date. To be eligible for a refund, all bottles must be returned completely unopened, with capsules and labels intact, and in the exact condition in which they were received. Please note: Returns are not accepted for Caviar.

Prohibition on Seasonal Heat-Exposed Returns (May–October). Due to the severe risk of irreversible thermal damage, Cult Wines International enforces strict seasonal return restrictions:

  • Ground Shipping Exclusion: We absolutely will not accept returns on any wine that was shipped via standard Ground or Economy methods between May 1st through October 31st, or any wine that remained in transit for more than two (2) calendar days without cool packs.

  • Expedited Shipping Exception: Returns during these summer months will only be considered if the Buyer originally elected expedited/air shipping methods, opted for cool packs, and was present to sign on the first delivery attempt; ensuring the continuous thermal protection of the wine.

Return Shipping Logistics and Procedures. If a return is authorized, the wine must be dropped off to the carrier within seven (7) calendar days of the original delivery date to the Buyer.

  • Mandatory Shipping Method: To minimize transit time and protect product integrity, all returns must be shipped exclusively via FedEx 2-Day Air.

  • Return Shipping Costs: The Buyer is solely responsible for all return shipping costs. Cult Wines International, LLC will generate and provide a pre-paid FedEx return shipping label via email, and the exact cost of the freight will be deducted from the Buyer’s final refund (unless the Buyer holds specific corporate licensure legally authorizing them to self-ship wine back to our facility).

International Sales Exclusion. Please note that all international purchases are strictly final. Returns, refunds, or exchanges are absolutely not accepted on any international transactions or on any wines that have traveled outside the borders of the United States post-purchase.

Tampering and Rejection of Returns. If a returned package arrives at our facility and a bottle is found to have been opened, sampled, damaged, structurally altered, or tampered with in any way, the return will be rejected immediately, and no refund, store credit, or exchange will be issued.

Carrier Delays and Third-Party Liability. Cult Wines International, LLC utilizes trusted logistics partners but cannot assume liability for operational failures, weather delays, or logistical disruptions caused by FedEx or other common carriers. For example, if a Buyer pays a premium for Overnight or Priority shipping and a FedEx-associated delay occurs, Cult Wines International LLC will not refund the additional shipping surcharges, as carrier timelines are entirely beyond our corporate control.

Tracking and Delivery Monitoring. Upon dispatch of the wine from our climate-controlled facility, the Buyer will automatically be provided with a carrier tracking number via email. It is the absolute and sole responsibility of the Buyer to monitor the transit status of the package(s) and ensure that an authorized individual is physically present at the delivery address to sign for the shipment on the scheduled delivery day.

Maximum of 3 Delivery Attempts. In absolute compliance with federal and state shipping statutes, all shipments containing alcoholic beverages require a physical signature from an adult twenty-one (21) years of age or older upon delivery. Common carriers (such as FedEx or UPS) will typically make up to three (3) consecutive delivery attempts before holding the package.

Abandoned Cargo and Forfeiture of Refunds. If a shipment is undeliverable due to the absence of an authorized adult on the delivery days, the carrier will commonly route the package to a local holding warehouse for approximately ten (10) to fourteen (14) days. If the Buyer fails to retrieve the package from the carrier’s facility within this window, the package will automatically be flagged as abandoned and either returned to Cult Wines International or sent to the shipper’s overgoods warehouse.

Since an extended return loop subjects high-value, delicate wine to prolonged, uncontrolled thermal exposure and extreme risks of heat spoilage or structural degradation, Cult Wines International, LLC will not issue a refund, return, or store credit for any shipment returned due to signature failure or abandonment.

Buyer Duty to Provide Accurate Address Data. Due to the highly perishable, strictly regulated, and high-value nature of fine wine shipments, the Buyer holds an absolute duty to provide a 100% accurate, complete, and physically accessible commercial or residential delivery address at checkout. Common carriers delivering alcoholic beverages cannot route packages to P.O. Boxes and strictly require an adult signature upon arrival.

Consequences of Failed or Returned Deliveries. In the event that a shipment is returned to Cult Wines International, LLC by the common carrier due to an incorrect, incomplete, or invalid delivery address, or because the delivery location was deemed physically inaccessible or unsafe by the carrier, the following fiscal terms shall apply automatically:

  1. Forfeiture of Shipping Costs: The original cost of shipping and handling is entirely non-refundable. The Buyer explicitly forfeits the transit fees incurred for the attempted delivery.

  2. Mandatory Restocking Fee: Since an unexpected return journey subjects high-value wine to prolonged, unmonitored transit times outside of our climate-controlled cellar, the strict chain of custody and provenance guarantee for that inventory is permanently disrupted. Consequently, returned bottles suffer immediate market devaluation and must be heavily discounted for future resale. To offset this direct loss of product integrity and value, all returned shipments resulting from address data errors are subject to a mandatory twenty-five percent (25%) restocking fee, calculated based on the gross purchase price of the returned inventory.

    • Note: This 25% restocking fee applies strictly to immediate carrier returns resulting from address data errors. If a package is returned due to prolonged storage abandonment at a carrier facility, it falls under our Abandoned Cargo policy, and no refund will be issued whatsoever due to total thermal exposure risks.

If a shipment is successfully returned to our facility and the Buyer requests that we re-attempt delivery, we will oblige, subject to the following strict financial conditions:

  1. Settlement of Deficit Invoices: The Buyer must fully reimburse Cult Wines International LLC for the exact return freight fees charged to our corporate account by the carrier for the package’s return trip.

  2. Prepayment of New Shipping Costs: The Buyer must prepay the new, outbound shipping and handling fees for the secondary delivery attempt.

Cult Wines International LLC will generate a separate invoice covering both the return-trip costs and the new shipping costs. This invoice must be paid in full before the inventory will be released from our climate-controlled cellar for re-shipment.

We understand that you may want to purchase wines to secure them, but you may not be able to take possession of the wines at the time of purchase. Examples include customer unavailability at the shipping address, or inappropriate weather for wine shipping.

To hold your order for shipment at a later date, simply email us your request, or tell us in the “Comment” section of the order during checkout.

Cult Wines International will gladly hold your wine in our climate controlled cellar free of charge for up to 6 months from purchase. However, after 6 months, storage fees will apply. The fees are as follows: 

Storage fee chart:

 1-12 bottles: $10.00 per month

13-24 bottles: $20.00 per month

25-36 bottles: $30.00 per month

and so forth.

Cult Wines International will reach out to the purchaser via email before storage fees are charged and attempt to set up a shipping time before the fees go into effect. All storage fees will need to be paid in full prior to the shipment or delivery of any wines.

If the purchaser does not respond to our emails, we will continue to hold the wines, however the storage fees will be charged per the chart above. If the purchaser remains unreachable and the storage fees add up to the cost of the order itself, the order will be cancelled and the wine will be re-listed for sale. No refunds will be given back to the purchaser. 

Storage Liability: Please read the “Storage Liability, Ullage, and Condition Disclaimer” in the “Corporate Policies & Disclaimers” section further down this page.

Corporate Policies & Disclaimers

We collect 7% sales tax for all orders placed with a delivery address in the state of Florida

Our Commitment to Authenticity. At Cult Wines International, we take the integrity of rare and investment-grade wine with the utmost seriousness. Every single bottle in our inventory undergoes a rigorous, multi-point physical inspection to verify authenticity before it is ever offered for sale. To date, Cult Wines International has never once, to our knowledge, sold a counterfeit bottle.

However, given the complex historical nature of the rare wine market, we recognize that even with the most exhaustive inspection protocols, mistakes can happen. In the highly unlikely event that a bottle purchased from us is definitively determined by a mutually agreed-upon, independent third-party expert to be non-authentic or counterfeit, the following terms shall apply:

  1. Exclusive Remedy: The buyer’s sole, exclusive, and absolute remedy against Cult Wines International shall be a full refund of the original purchase price paid by the buyer for the specific bottle in question, contingent upon the safe return of the bottle (and its original contents) to our possession.

  2. Exclusion of Consequential and Market Damages: Under no circumstances shall Cult Wines International, its owners, or its affiliates be liable to the buyer or any third party for any consequential, incidental, indirect, special, exemplary, or punitive damages. This explicit exclusion includes, but is not limited to, claims for market appreciation, loss of potential investment value, or the projected future value of an authentic equivalent bottle.

  3. Out-of-Pocket Expenses: Cult Wines International shall not be responsible for any ancillary or out-of-pocket expenses incurred by the buyer, including but not limited to shipping fees, independent appraisal or grading costs, customs duties, or third-party storage fees.

By completing a purchase with Cult Wines International, the buyer explicitly acknowledges and accepts these terms, agreeing that our total aggregate liability for any claim arising out of product authenticity shall be strictly capped at and limited to the original purchase price paid.

Please Note: The disclaimer outlined in this section pertains exclusively to wine inventory that has been fully purchased and is subsequently being temporarily cellared or stored by Cult Wines International, LLC on behalf of the buyer.

Assumption of Risk and Natural Degradation. Cult Wines International LLC, maintains a strictly monitored, pristine, climate and humidity-controlled environment designed for the optimal preservation of fine and rare wine. However, wine is an organic, living commodity. It is a natural and inevitable occurrence that the physical condition of wine, corks, capsules, and labels will alter and may depreciate over time, regardless of the excellence of storage conditions.

As wine ages (particularly vintage selection bottles exceeding twenty 20 years of age), natural changes occur. These include, but are not limited to: the increase of ullage (the natural lowering of fill levels due to microscopic evaporation), the weeping or structural degradation of natural corks, the natural oxidation or separation of liquid, and the staining, fading, or peeling of paper labels due to ambient humidity necessary to preserve the cork.

Limitation of Liability for Stored Inventory. Once a purchase is finalized, ownership and risk of loss transfer entirely to the buyer. If Cult Wines International, LLC agrees to hold, store, or cellar wine on behalf of the buyer post-purchase, the buyer explicitly acknowledges and accepts that we hold absolutely no liability for the natural maturation, degradation, or alteration of the wine’s physical condition or volume.

  • Example: If a bottle’s fill level is documented as “base neck” on the date of purchase, and the bottle remains in our cellar at the buyer’s request for a period of months, any subsequent micro-evaporation, drop in fill level by a few millimeters, or minor cork weeping shall not constitute a defect, will not incur liability on the part of Cult Wines International LLC, and shall not entitle the buyer to a full or partial refund, return, or credit.

Climate Control & Force Majeure. While we employ commercial-grade backup systems to protect our inventory, Cult Wines International, LLC shall not be held liable for any loss, spoilage, or damage resulting from circumstances beyond our reasonable control. This includes, but is not limited to, catastrophic weather events, regional power grid failures, mechanical equipment failure, acts of God, or any sudden and unforeseen fluctuation in temperature or humidity. All wine stored post-purchase is held entirely at the buyer’s own risk.

Passage of Title and Place of Sale. Absolute title, ownership, and risk of loss for all alcoholic beverages purchased pass entirely from Cult Wines International, LLC to the Buyer within the State of Florida at the exact moment payment is processed and finalized. All sales are legally deemed to have been executed, completed, and transacted within the State of Florida.

Buyer’s Responsibility for Transport. The Buyer assumes all responsibility for the shipping, importation, and transportation of alcoholic beverages from Florida to their designated home state, territory, or country. By requesting or authorizing Cult Wines International, LLC to arrange for transportation via a common carrier, the Buyer explicitly acknowledges that we are acting solely as a courtesy service provider and agent on behalf of the Buyer. The Buyer will be billed directly for these logistical arrangements.

Compliance with Local Liquor Laws. By utilizing our fulfillment services, the Buyer represents, warrants, and guarantees that they are acting in strict compliance with all local, state, federal, and international laws regarding the purchase, interstate transportation, and delivery of alcoholic beverages. The Buyer affirms that they:

  1. Have obtained all necessary permits, permissions, or corporate licenses required by their destination jurisdiction.

  2. Have paid all applicable local excise, use, or luxury taxes.

  3. Are utilizing properly licensed intermediaries or state-mandated liquor authorities where legally required.

  4. Are legally authorized to take physical possession of the alcoholic beverages in the quantities ordered.

Legal Age Attestation. By initiating a transaction, the Buyer explicitly certifies under penalty of law that they—and the designated recipient of the shipment—are at least twenty-one (21) years of age. A valid, government-issued photo identification confirming legal drinking age is strictly required by the common carrier upon delivery.

Use of Terms and Continuity of Entity. Cult Wines International, LLC is the direct successor entity to, and corporate continuation of, the sole proprietorship originally operated under the trade name “Cult Wines International.”

For the purposes of these Terms and Conditions, all marketing materials, invoices, historical documentation, and website content, the terms “Cult Wines International,” “Cult Wines International LLC,” “Cultwinesintl.com,” “we,” “us,” and “our” are used interchangeably and shall all refer explicitly to Cult Wines International, LLC, a Florida limited liability company.

By continuing to use this website, access our services, or engage in any transactions past, present, or future, you explicitly acknowledge and agree that all legal rights, obligations, liability limitations, and indemnity frameworks outlined in these Terms apply seamlessly to both names and protect Cult Wines International LLC in its entirety.